Personal Data Banks

The commercial world is already saturated with vendor messages of data being the new oil, we get all that. Amazon is scaling new peaks of revenue based on its entire business model being driven by analytics. Financial Services organizations have long exploited the speed of data analysis to gain competitive advantage. Social Media companies are efficient data manufactories that drive their advertising revenues. The upsides and downsides are now becoming apparent and with it a new opportunity.

30th October 2018

Beyond Omni-Channel

Omni-Channel retailing seems to be all the rage these days - aligning assortment, centralizing inventory and providing a seamless customer experience. However, there are a number of interesting startups that are innovating beyond the current Omni-channel paradigms (March 2013)

Rock Paper Scissors for Digital Businesses

The growth of Social Media has elevated identity, privacy and big data to become vital topics for CIOs and CMOs of online businesses. Looking deeper into legislative, consumer and technology trends, I see the challenges for the post-digital organization as: Privacy, Ownership and Persistence. 'Rock, Paper, Scissors' provides a handy metaphor to describe the challenges faced by post-digital businesses. (January 2013)

Semantic Retail

Why would a retailer care about the semantic web, surely this is just another technology fad that the IT department can distract itself with instead of delivering faster transaction systems or more accurate and up-to-date reports? Not so. If fact it turns out semantic technology may enable robust solutions to your retail business users' most pressing problems. (December 2011)